Service Design Thinks Leeds | 01 Starting Points
Based on the great success of our first Service Design Drinks in June we’ll be having our first Service Design Thinks this September.
Please join us for three talks and one big conversation exploring the starting points for the design of services and good customer experiences.
We’ll explore questions like:
* Where do you actually start?
* Who do you start with?
* What kind of people, processes and propositions make a new service more likely to succeed?
London Service Design Drinks
After a great turnout at the Slaughtered Lamb last month, we’ll be there again this month for London Service Design Drinks. Join London-based service designers and people interested in service design for conversations and drinking on Friday 27 August after work (or from 6pm). We’ve reserved a couple of tables in the back so look out for the signs!
SF Service Design Thinks – August 17
We are delighted to welcome Elena Pacenti to Service Design Thinks in SF! Elena the director of a brand new masters program in service design at the Domus Academy in Milan.
Service Design Drinks Berlin meet “HAPPINESS”
Since the first SDD took place we discussed a lot about how to adapt Service Design Drinks to our own needs and expectations and basically dealt with the format for our meetings such as book or article reviews and commonly viewing of TED talks, SD Thinks or other videos…
To combine all ideas we decided to rather focus on a specific topic than on a specific format. In practice this means we have one topic for our meeting and everybody is invited to contribute and present videos, articles, case studies, methods, book reviews, theories… and so on.
The SDD in Cologne and Berlin have the same topics so that we afterwards can exchange the in- and output of both communities. Cologne and Berlin alternately define the topic for the next SDD at the end of each SDD.
SDD/CB present their next topic:
DESIGN HAPPINESS
gross national happiness vs. gross domestic product / personal lifetime goals vs. social moral / success vs. failure / wealth vs. prosperity
All kind of contributions (small/ big, digital/ analogue, practical/ theoretical…) are welcome - everybody is a creator of this night!
Service Design Drinks - 30th July
Join other London service designers and people interested in service design and innovation for conversations and drinking at the Slaughtered Lamb in Clerkenwell, after work (or 6pm onwards) on the 30th of July. We’ve reserved a couple of tables in the back - look out for the sign!
SF Service Design Thinks – July 22
This special edition of SF Service Design Drinks will be a bit more organized in that we will have a guest speaker. Ben Fullerton will be giving an overview of service design and share his experience at the early stages of London-based service design firm live|work. The short talk will be followed by Q&A and the great friendly discussions and drinks you’ve come to expect from service design drinks.
Service Design Drinks Cologne meet “HAPPINESS”
Since the first SDD took place we discussed a lot about how to adapt Service Design Drinks to our own needs and expectations and basically dealt with the format for our meetings such as book or article reviews and commonly viewing of TED talks, SD Thinks or other videos…
To combine all ideas we decided to rather focus on a specific topic than on a specific format. In practice this means we have one topic for our meeting and everybody is invited to contribute and present videos, articles, case studies, methods, book reviews, theories… and so on.
The SDD in Cologne and Berlin have the same topics so that we afterwards can exchange the in- and output of both communities. Cologne and Berlin alternately define the topic for the next SDD at the end of each SDD.
SDD/CB present their next topic:
DESIGN HAPPINESS
gross national happiness vs. gross domestic product / personal lifetime goals vs. social moral / success vs. failure / wealth vs. prosperity
All kind of contributions (small/ big, digital/ analogue, practical/ theoretical…) are welcome - everybody is a creator of this night!
Service Design Thinks & Drinks /5
Passionate about Service Design? Curious about Service Design? Heard of Service Design? Then come and join the chit chat at Sydney Service Design Thinks & Drinks #5.
Service Design Drinks - 25th June
Join other London service designers and people interested in service design for conversations and drinking at the Waterpoet, Spitalfields, after work (or 6pm onwards) on the 25th of June. We’ve reserved a couple of tables in the back room next to the outdoor terrace
First Service Design Drinks in Leeds!
On June 22nd at 6pm the first Service Design Drinks in Leeds will take place with an informal and lively get together. The doors are open to everybody who is interested in Service Design and Design Thinking, in having inspiring conversations and in connecting with like-minded people while having some drinks. By everybody, we mean everybody, you could be managing/designing/delivering a service.
SDDS – Service Design Drinks Stockholm
If you are passionate about great service experience, then you are invited to join Stockholm’s first Service Design informal gathering.
Please register here http://sdds.eventbrite.com/
To keep in touch for this and future events please subscribe to updates here.
Service Design Drinks London - 28th may
Join other London service designers and people interested in service design for conversations and drinking at the Waterpoet, Spitalfields, from 7pm onwards on the 28th of May.
SF Service Design Drinks – May 20
This is the fourth SF Service Design Drinks event. It is open to anyone who designs or delivers services, or has an interest in service design. Designers, academics, and business professionals welcome!
Based on previous feedback, this one will be held at an office instead of a bar. Adaptive Path has graciously offered up their space. No more shouting over music! Please, please, please RSVP on Facebook!
Amsterdam Service Design Talks
Be welcome for an evening of in-depth conversation triggered by a recent publication relevant to service design. The book we have selected for tonight is Business Model Generation by Alexander Osterwalder en Yves Pigneur. Make sure to buy (and read) the book in time for the meeting (and please let us know you’re coming through either our Facebook group or Linkedin events page).
Dublin Service Design Thinks
The first Service Design Thinks in Dublin is an opportunity for people interested in service design to come together, share work, discuss, debate and shape service design practice in Ireland. As an introduction to the space, the speakers will reflect on the role of service design in enterprise, social innovation and education. Everyone welcome, so come on down to hear some great speakers, have a drink and a chat. It's free but spaces are limited, so please book via the Eventbrite page.Amsterdam Service Design Thinks
Be welcome for an evening of presentations and debate among the Dutch Service Design community. The theme for tonight is ‘Exploring the O-gap’. How can you support your client to engage their organisation in the implementation of those great new service innovation ideas? Some methods from the business domain will be presented and discussed.
Service Design Drinks London - 30th April
Join other service designers and people interested in service design for conversations and drinking. We have a great new venue called the Old Crown, and we’ve booked the beautiful upstairs area which means lots of room for meeting new people.
If you are coming, please consider joining the mailing list and adding yourself to the Eventbrite page so other people know and we can get a feel for the numbers. This event is open to everyone.
Scottish Service Design Drinks
Scotland’s first SD Drinks. Taking place in the city of Glasgow. Open to everyone, not just service designers, lets expand the discipline!
Service Design Drinks in Utrecht
From 19:00 you are more than wlecome at the new studio of 31Volts in Utrecht (not Amsterdam, sorry for the confusing header..). You can walk from central station. By car, you can park at ‘la vie’ or ‘paardenveld’. Please let us know if you intend to come, so we can order enough drinks and snacks. If you have any questions or want to let us know you are coming, please ring (0648372904) or email (.(JavaScript must be enabled to view this email address)) Marc Fonteijn.
Service Design Drinks #2 - São Paulo
São Paulo is having the second Service Design Drinks in Brazil after the first edition last december. The launch of the community “Design de Serviços BR” which has now more than 120 members in January proves we’re a fast-growing “multi-discipline” and is time that we get back together to share and have a good time talking about service design. Confirm attendance in our website: http://www.designdeservicos.com.br
First Service Design Drinks in Berlin!
On April 16th at 8 pm the first Service Design Drinks in Berlin will take place at Cafe St. Oberholz (Rosenthaler Straße 72) with an informal and lively come together. The doors are open to everybody who is interested in Service Design and Design Thinking, in having inspiring conversations and in connecting with like-minded people while having some drinks.
Take your chance and be part of the independent Service Design movement!
Please let us know if you are coming by sending a quick message to .(JavaScript must be enabled to view this email address) and join the network at facebook or wenovski
See you in Berlin!
Organized by: Julia Schaeper, Daniela Hammel and Martin Beyerle
San Francisco Service Design Drinks – April 15
“According to one study, joining a group that meets even just once a month produces the same happiness gain as doubling your income.” http://nyti.ms/cNPwxq
Just another reason to meet up for the monthly SF Service Design Drinks.
Service Design Thinks 3 - Service Design from Scratch
Please join us for three talks and one big conversation exploring what it takes to get new services going from scratch.
Amsterdam Service Design Talks
The next meeting of Service Design Talks is on March 24. The book we have chosen this time is Design-driven Innovation: Changing the rules of competition by radically innovating what things mean written by Roberto Verganti (Harvard Business Press, 2009).
Another book that puts forward Design Thinking and its importance for innovation. The reviews of the book are very positive so hopefully another interesting book to read and discuss together.
Book can be ordered through Amazon .
Cologne Service Design Drinks!
On March 19th the Kick-Off of Service Design Drinks will take place in Cologne at Cafe Hallmackenreuther (Brüsseler Platz 9) with an informal and lively come together. The doors are open to everybody who is interested in Service Design and Design Thinking, in having inspiring conversations and in connecting with like-minded people while having a Kölsch.
San Francisco Service Design Drinks – March 18
If you like drinks and service design, this is the place for you!
London Service Design Drinks - 26th February
Join other service designers and people interested in service design for conversations and drinking. This event is open to everyone.
If you are coming, please consider joining the mailing list and adding yourself to the Eventbrite page so other people know and we can get a feel for the numbers.
San Francisco Service Design Drinks – February 18
Kicking off San Francisco’s best service design drinking and talking about service design event!
Amsterdam Service Design Thinks
After the popular presentation and discussion evenings on service design that have been organized in London, the first Service Design Thinks meeting in Amsterdam will take place on February 18, 2010.
Note: places are limited so register quickly through the events pages on LinkedIN and/or Facebook
London Service Design Drinks - 29th January
Service Design Drinks London is back! Join other service designers and people interested in service design for conversations and drinking. This event is open to everyone.
We’re planning to make service design drinks a monthly event from now on - the last friday of every month. If you are coming, please consider joining the mailing list and adding yourself to the Eventbrite page so other people know and we can get a feel for the numbers. We’re trying out a new venue for 2010, near London Bridge station called The Bunch of Grapes.
Amsterdam Service Design Talks
On 20 January we will be getting together to discuss a recently published and interesting book related to Service Design. This time it’s Tim Brown’s new book ‘Change by Design’. A must read for everyone in the field, so why not come and talk about it with a group of peers in the field?
Enough time to order the book, read it over Christmas, and be ready for some fresh perspectives by 20 January. So no excuses!
Sydney Service Design Drinks /2
A great service design case study of Contours ladies gyms from Damian Kernahan (Proto Partners) and some wise words of experience from Ellie Nichol (BT Financial Group)
Service Design Thinks and Drinks São Paulo
1) “Thinks”
19:00) We will try to connect people who is available via Conference call.
19:30) Presentation on the HCD toolkit for Brazil by IDEO.
19:45) 5 minutes background introduction for all members of the community.
20:30) 4 to 6 projects or relevant content presentations.
2) “Drinks”
We will head out for having our Drinks at AppleBees or similar.
Amsterdam Service Design Drinks 12/2
Another of those lovely, lively evenings of drinking and chatting about Service Design (and other things). Alternating between Amsterdam and Utrecht: this time it is Amsterdam again. Same place as before (Cafe Kobalt, opposite Central Station). Everyone who feels connected to this vibrant community of peers is warmly invited!
Service Design Thinks 2 - Service Design at Scale
The second Service Design Thinks event will focus on the idea of ‘service design at scale’. We’ve got three really interesting speakers representing very different approaches to service design practice who’ll be sharing their experiences of designing for, and working at, large scale in services.
Sydney Service Design Drinks 1
There’ll be a quick Service Design Drinks introduction from Damian Kernahan (Proto Partners) and an equally quick talk from Suze Ingram (Service Design Hub) to get us thinking and chatting. It’s our first meeting – so be an early adopter and come along.
Please let us know if you are coming by sending a quick RSVP to .(JavaScript must be enabled to view this email address).
Service Design Drinks 5
The 5th installment of the popular Service Design Drinks social event, organised by Lauren Tan, Nick Marsh and Jaimes Nel.
Please come and join a range of interesting people from across the world of service design at Service Design Drinks London. An opportunity to meet other practitioners and peers - and to have drinks! Brilliant.
Service Design Thinks 1
The first in a series of practically focussed talks and debates featuring an inspiring range of practitioners from across the service design and innovation spectrum.
Service Design Drinks 4
It’s back! For the fourth time! Come along for London’s premier (and only) service design drinking and talking about service design drinking event!
Service Design Drinks 3
24th April, London Town, after work. Email me to RSVP. Last time and the time before it was great. This time it will be even better!
Service Design Drinks 2
On Friday the 30th of January, after work. Email drinks at servicedesigning dot com for the (London) location.
Last time we had people from Engine, Live|work, Participle, Thinkpublic,Uscreates, Standby (who I just noticed have a new site!), the Team and several independents… It was great fun, and I hope you can make it to this. We’d like to try and turn the drinks into a every other month thing, on the last Friday of the month.
London Service Design Christmas Drinks
Service Design Christmas Drinks in London! On the 28th of November. For anyone interested in service design, christmas and drinks! Twitter or email me for the location.
